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Privacy Policy

FleetSharp by Agilis Systems' Privacy Policy

Agilis Systems, LLC (Agilis) and its brand FleetSharp understands and respects your concerns about the use of your Personal Information. We believe that you should know what information about you we collect, as well as how that information is used, maintained, and, in some cases, shared. The following sets forth our privacy practices and policies.


Throughout this Policy, we refer to the term "Personal Information." "Personal Information" is data which identifies, describes, is associated with, or could be linked to an individual, such as a name, email address, birthdate, postal address, telephone number, driver's license, SSN or government-issued identification number, credit card number, or the like.

Personal Information does not include anonymous or aggregated data that can no longer be used to identify a specific person, even if combined with other data. Also, some of our customers are businesses, companies, institutions, or other entities rather than individuals. We do not consider Business Information, such as title, employer's name, work email, work phone number, work address, and other similar business information, to be Personal Information.

Agilis will collect Personal Information about you when you do any of the following: (i) register to become a customer; (ii) use any of our services, including when you use a mobile device equipped with one of our services; (iii) use this website; (iv) participate in one of our promotions, such as a sweepstakes; or (v) request information about our services from us or from another company through which our services are offered (such as a mobile telecommunications provider). By doing any of the foregoing, you assent to this privacy policy. If you do not agree with the terms of this policy, please do not engage in any of these activities.

As described in greater detail below, we will store and use Personal Information about you, including information about who you are, where your wireless device is located at particular points in time, and where and when you browse on our website in order to provide our services to you and to continually improve the quality of our services and this website. Such information may be uploaded to our servers, to be used (generally in an anonymous format) to monitor the status of the communication network and data processing systems.

We will not sell or disclose to unaffiliated third parties without your consent your location and route information that we collect during your use of our services, except as otherwise provided in this policy. However, from time to time we will disclose, and may sell, to unaffiliated third parties other Personal Information that we collect about you, including information that we collect through your registration to be a customer, your participation in one of our promotions, or your request to us or one of our partners for information about our services.


 

Personal Information Collected about You and Our Use of Such Information

The following describes the types of personal and other information we may collect about you, and how we use and maintain that information:

The Purpose of Processing

The Data concerning the User is collected to allow FleetSharp to provide service, comply with legal obligations, respond to enforcement requests, protect FleetSharp's rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Analytics, Displaying content from external platforms, Interaction with external social networks and platforms, Tag management, advertising, user database management, content performance and features testing (A/B testing), remarketing and behavioral targeting and interaction with live chat platforms.

Information Related to Your Account:

We collect Personal Information about you when you register to become a customer of the Agilis service, and when you otherwise transmit such information to us via our website or by email. Specifically, to maintain your account we collect and store in a database your name, billing address, email address, 10-digit mobile phone number (or device ID/number as required), mobile phone model, wireless carrier, and in certain circumstances your credit card number.

We use your name, billing address, and credit card number for the purpose of billing you for the Agilis service.

We use your email address to contact you with regard to your account, such as to communicate that it is about to expire or to confirm any change to your phone number, and to respond to any inquiry you submit via our website or by email. We also may use your email address from time to time to inform you about our products and services that we think will interest you.

As a customer of Agilis, you may also create a username and password, which we store in our database, for the purpose of you logging into your account via the website link provided to you by Agilis. In some cases, the usernames and / or passwords are generated for you automatically on your wireless device, and cannot be altered.

As a customer of Agilis, you also have the option of providing us with your home and work addresses (to the extent they differ from your billing address), which we store in our database, to enable you to access other features on the Agilis service.

On some versions of the Agilis service, you can also create a list of addresses that you may edit on our website, or on your mobile device. We store these addresses in our database so that you can access them from your mobile device, and so that should you change devices, this collection of addresses will still be available to you.

Information Related to Your Location and Route

Each time you access the Agilis service, we periodically receive and record your current location from the GPS hardware associated with your vehicle. All location data submitted to Agilis will remain the sole property of you to the full extent provided by law. Agilis will not use the location data for any purpose other than to provide the Service to you and for statistical reporting purposes. Agilis may aggregate anonymous statistical data regarding use and functioning of its system by its various customers. Such aggregated, deidentified, statistical data will be the sole property of Agilis and may be used by Agilis for any legitimate business purpose.

We maintain a database with this location and route information, and may keep such information indefinitely. We use this location and route information to the extent reasonably necessary to provide and maintain the Service and for determining where we should emphasize improving our map coverage and service capabilities, and to improve your user experience. Agilis will use commercially reasonable security measures to protect your data against unauthorized disclosure or use. 

Detailed Information on the Processing of Personal Data 

Information from Promotions 

We collect information you give us when you participate in an Agilis promotion, such as a sweepstakes. Specifically, you will typically be asked to provide your name and email address, and possibly other information such as your mailing address and telephone number.

We store this information in our database and will use it to communicate with you about the promotion. We may also use this information to promote our services to you in the future, unless you inform us that you opt out from receiving such communications.

We also collect information that you give us when you request additional information about one of our services either via our website or via one of our partners through which our services are offered. (To understand what a partner of ours may do with information about you in the partner's custody, you should check the privacy policy of that partner.)

Information we collect through these requests includes your name, phone number, and email address, and if you are seeking information on behalf of your company, the name of that company. We will use this information to provide you with details about our services, and we may use this information to promote our services to you in the future, unless you inform us that you opt out from receiving such communications. 

Mobile Phone Information

By providing a mobile phone number, you expressly consent to receive non-marketing and marketing text messages at the telephone number(s) that you provide. You may opt-out of these communications at any time, and consent to receive marketing text messages is not required to purchase any goods or services. See SMS Terms and Conditions.

Other Information

We may retain any data you provide to us in an email inquiry, for the purpose of tracking the types of questions we receive.

Additional Information About Data Collection and Processing

Legal action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.

The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data

In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party's consent to provide the Data to the Owner.

System logs and maintenance

For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled

This Website does not support “Do Not Track” requests.

To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

California Privacy Rights

If you are a California resident, you may have certain rights with respect to your personal information including the following rights:

  1. the right to know, by way of our Privacy Policy and any specific inquiries you direct to us, where personal information we have about you comes from, what we use that information for, whether it is being disclosed or sold, and to whom it is being disclosed or sold over the past 12 months;
  2. the right to “opt-out” of FleetSharp’s sale of your personal information to any third parties. (For our purposes, the word “sale” means any “selling, renting, releasing, disclosing, disseminating, making available, transferring or otherwise communicating orally, in writing, or by electronic means, a consumer's personal information by the business to another business or a third party, for monetary or other valuable consideration”. This means that, for example, a sale can happen whenever an application runs ads, or makes statistical analyses on the traffic or views, or simply because it uses tools such as social network plugins and the like.);
  3. the right, with some exceptions, to have your personal information deleted from FleetSharp’s possession or control; and
  4. the right to receive equal service and pricing from FleetSharp even if you exercise any of your privacy rights.

California Civil Code Section 1798.83 permits users of the Site who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.

To exercise the rights described above, you need to submit your verifiable request to us. For us to respond to your request, it’s necessary that we know who you are. Therefore, you can only exercise the above rights by making a verifiable request which must:

  • provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative;
  • describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We will not respond to any request if we are unable to verify your identity and therefore confirm the personal information in our possession actually relates to you.

If you cannot personally submit a verifiable request, you can authorize a person registered with the California Secretary of State to act on your behalf.

You can submit a maximum number of 2 requests over a period of 12 months.

To make such a request, or if you have any questions or concerns about your California privacy rights, our Privacy Policy or our use of your personal information, please send an e‐mail to privacy-request@fleetsharp.com, or write us at:

California Privacy Rights
FleetSharp GPS Tracking
16305 Swingley Ridge Road, Suite 100
St. Louis, MO 63017

For all California residents, any such inquiries shall be responded to within forty-five (45) days and at no cost to you.

If you are a California resident under the age of 18, and a registered user of any Site where this policy is posted, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. To make such a request, please send an email with a detailed description of the specific content or information to privacy-request@fleetsharp.com. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.


When Your Information Will Be Shared Or Disclosed

We routinely provide your name, billing address, and credit card information, along with the amount to be charged, to to our partner, Chase, who will use that information to processes your credit card for billing purposes.

We will comply with any subpoenas, court orders or other legal processes for any of the information about you in our possession, and we may use such information to establish or exercise our legal rights, or to defend against legal claims.

Information about you in our possession may be disclosed as part of any merger, acquisition, sale of company assets, or transition of service to another provider, as well as in the unlikely event of insolvency, bankruptcy, or receivership in which your personal information would be transferred as one of the business assets of the company. Agilis does not guarantee that any entity receiving such information in connection with one of these transactions will comply with all terms of this policy.


Information on Wireless Devices

The Agilis software (and any upgrades, modifications, or additions thereto) that is factory installed or downloaded to, and resides upon your wireless device retains your manually entered account number username and password, or reads it from the device. Having your carrier change the assigned phone number for your wireless device does not change the account number we maintain with regard to that device, which will result in your device not being able to access your Agilis account established using the new phone number. If this happens, please continue to use the original number.


Data Movement

We may maintain your Personal Information on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

We process data, including Personal Information, in the United States. We transfer your Personal Information to another organization or a country only with your consent or to perform a contract with you, and consistent with the practices described in this Privacy Policy.


Security Measures

We maintain a variety of industry-standard security measures, including physical, electronic and procedural safeguards. For instance, we use SSL encryption technology for all credit card numbers, passwords, and registration information you provide us. No system can be completely secure, so we do not promise, and you should not expect, that your Personal Information, searches, or other communications will always remain secure.


Your Access and Consent to Use of your Personal Information

If you believe that the Personal Information that we have collected about you is incomplete, inaccurate, or not up to date, or if you would like to review and/or request changes or deletion of that information, you can contact our Webmaster.

If you do not consent or want to withdraw your consent for us to collect, use, or disclose your Personal Information as described in this Policy, please contact our Webmaster. In your request, please identify the Personal Information at issue and the collection, use, or disclosure you wish to stop.

Denying or withdrawing consent may not allow us to provide you with some or all of the products, services, or information you request.

You may opt-out of receiving marketing-related emails by clicking the "unsubscribe" link at the bottom of any email you receive from us or emailing us at support@fleetsharp.com. If you are having difficulty unsubscribing from our marketing communications, please contact us at support@fleetsharp.com or 855-894-8729.

If you opt-out from receiving marketing emails or text messages, we may still need to send you communications about your account, orders, customer service inquiries, and other matters.

If you agreed to receive future marketing communications directly from a third party through our Site, you will need to contact that party to opt-out of such communications. This process may be outlined on that party's privacy policy.


Other Websites

For your convenience, this website contains links to other websites, including some websites administered by Agilis or administered by other companies on behalf of Agilis, as well as to websites unrelated to Agilis. This privacy policy does not apply to these linked websites. Each website should be checked for its own privacy policy.


Changes to this Policy

Agilis may from time to time update this privacy policy. In the event that Agilis merges with, or is acquired by another company, a change to this privacy policy may result. Whenever a change to this policy is significant, we will place a prominent notice on this website.


Governing Law

By choosing to visit this website or otherwise provide information to Agilis, you agree that any dispute over privacy or the terms contained in this privacy policy will be governed by the law of the State of Missouri. You also agree to arbitrate such disputes and to abide by any limitation on damages contained in our Terms of Use, Terms and Conditions of Service, or other applicable agreement we have with you.


Update Information / Suggestions

If you would like to access, amend, delete, update or correct any information that you have provided to Agilis through your use of the Agilis services or this website, or you have suggestions for improving this Policy, please send an e-mail to support@fleetsharp.com or contact us at:
FleetSharp Webmaster
16305 Swingley Ridge Road, Suite 100
St. Louis, MO 63017

Last modified: June 29, 2020