How do I change my password?

You can change your password from either your desktop portal or your mobile app.

Change your password from your desktop portal:

  1. Click My Account at the top right of your screen.
  2. Click Profile on the left.
  3. In the Password section, enter your existing password in the Old Password field.
  4. Enter the new password in the New Password field.
  5. Confirm by reentering your new password in the Re-type New Password field.
  6. Click Save at the bottom of the screen.

Change your password from the mobile app:

  1. Log into the mobile app and click on the menu icon in the upper right corner of the screen.
  2. Click on My Account.
  3. Click on Change Password.
  4. Enter your existing password in the Old Password field.
  5. Enter the new password in the New Password field.
  6. Confirm by reentering your new password in the Retype New Password field.
  7. Click Change My Password.
  8. Log out of the app and log back in with your new password.